Restaurant Chatbots: A Case Study in Delighting Customers Restaurant chatbots can also recognize returning customers and use previous purchase information to advise the visitor. A bot can suggest dishes a customer may not know about, or recommend the best drink to match their preferred meal. Access to comprehensive allergen information is not only a preference […]

The 7 best travel chatbots for 2024 In addition to streamlining their operations and creating a better employee experience, hotels that embrace and leverage the latest hospitality technology gain a competitive edge in the market. Guests are more likely to choose a hotel that offers modern and convenient mobile services over those that do not. […]